Gloria Krommenhoek, WCA Lead Client Advocate
What do you do in your job at the WCA?
I assist WCA clients with accessing safe shelter and other services within the agency. I ensure the safe and secure operation of our emergency shelter, while supporting and advocating for our residents and their children. I answer two crisis lines and assist callers with their needs, both within our agency and out and assist people that walk in off the street. I help train new client advocates as they are hired and try to support my co-workers. I work with an amazing team of Client Advocates.
How long have you been with the WCA?
December will mark five years that I have been with the WCA
Where did you work prior to joining the WCA team?
Before joining the WCA team I worked 10 years at another domestic violence shelter/program.
What do you find most rewarding about your work at the WCA?
Giving people hope. Watching as women transform their lives and the lives of their children.
How have you changed or grown as a person through your work here?
I have come to believe that everyone deserves a chance and respect. If we are not here on this earth to help each other through life and contribute to each other’s lives, then what is really the purpose?!
Is there a memorable moment or story that you’d like to share that you have experienced at the WCA?
Not long ago I had a “walk-in” from a young woman. I spoke with her and asked what the WCA could do to help. The woman had been sexually assaulted by a boyfriend about 5 years ago. The woman did not report the assault and told only her mother about it. The mother was very supportive. The victim stated she had recently seen the man that raped her and it “stirred up a lot of emotion.” She was seeking assistance in making a police report. She was scared and unsure of what would happen. I helped her to contact the appropriate agencies and waited with her for call backs and direction. I spent about two hours with this young lady until she left to meet with the police and a Victim Witness Coordinator. She asked if I would give her a hug and thanked me for doing what I do. She was very grateful to the WCA for being available to help during a scary and unsure time. The woman decided to seek counseling through the WCA to work through the emotional damage and to begin the healing process. This is just one of the reasons I do what I do…
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